Full apartment  - Under The Castle

1 Adults, 0 Child (Max guests: 4)

Check-in: 04:00 pm

Check-out: 12:30 pm

Nestled beneath the ancient medieval fortress of Chora, "Under The Castle" offers visitors a truly authentic Samothrakian experience in one of the island's most charming and historically rich locations. This lovingly preserved stone house combines traditional architecture with modern comforts, making it the perfect base for exploring all that Samothraki has to offer.

At Samothraki.com, we strive to provide excellent service and an outstanding visitor experience. However, we understand that changes may need to be made to bookings. This Refund and Cancellation Policy outlines the terms and conditions under which bookings made through our Website may be cancelled and refunded.

1. Booking Cancellations

Bookings made through Samothraki.com are subject to the terms and conditions of the service provider, such as hotels, transport services, and tour operators. Please refer to the individual service provider’s cancellation policy for detailed terms.

In general:

• Cancellation Timeline: Cancellations made before a specified time (usually 2 weeks) may be eligible for a full refund. For cancellations made after this period, a partial or no refund may be issued.
• No-Show Policy: If you fail to check-in at your booked accommodation or service, no refund will be provided, unless specified by the service provider.

2. Refund Process

Refunds will be processed according to the method of payment used for the original booking. Refunds may take several business days to process, depending on the payment provider or bank involved.

• Processing Fees: Some service providers may charge a non-refundable processing fee. This fee will be deducted from any refund issued.
• Exceptions: Some bookings, particularly for special events, group bookings, or highly discounted rates, may have stricter cancellation and refund policies. These exceptions will be clearly outlined during the booking process.

3. How to Cancel a Booking

You can cancel your booking through the following methods:

1. Using the Booking System:
Log in to your account on our booking platform, navigate to your reservations, and select the option to cancel your booking. Please review the specific cancellation policy associated with your reservation, as cancellation fees or restrictions may apply depending on the hotel's terms.

2. Direct Communication with the Hotel:
Alternatively, you may contact the hotel directly using the contact information provided in your booking confirmation email. The hotel staff can assist you with the cancellation process and inform you of any applicable policies or fees.

We recommend reviewing the hotel's cancellation policy before proceeding with any cancellation to understand any potential charges or restrictions.

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4. Force Majeure

We are not responsible for cancellations or refunds due to circumstances beyond our control, such as natural disasters, government regulations, or events that prevent travel to Samothraki Island.

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